About Ticket Changes

■ Age Category Changes

For electronic tickets, age category changes are only possible to Adult (24 years and older) if the ticket is unused and within the valid period. A fare difference payment is required when making changes.
From 12:00 a.m. on September 26 (Fri), the ticket price will switch to the same-day rate. Please note that any changes will also be calculated based on the difference between same-day rates. (For spectator tickets in the free viewing area, the price for the final day spectator ticket on September 28 (Sun) will apply.)
* Some tickets cannot be changed. Changes to Junior High School Students or U23 categories are not possible.
* Please make changes from “MobilityStation MENU > My Tickets > Change > Change to Adult (24 years and older) ticket”.
* Tickets issued at Seven-Eleven stores cannot be changed.

■Seat Change (Upgrade)

If you have an electronic ticket and there is availability, excluding group seats and some tickets, tickets with an adult fare equal to or higher than the current one can be changed in seat location or upgraded.
The fee for each ticket is the difference before and after the change or upgrade, and if the difference is 0yen, a handling fee of "500yen" is required.
For child and preschool children fares, if the upgrade results in a difference of less than 0 yen, neither the handling fee nor the difference will be refunded.
From 12:00 a.m. on September 26 (Fri), the pricing will switch to the same-day rate. Please note that if you make changes, the difference will be calculated based on the same-day rates. (For Spectator tickets (non-reserved seats) in the free viewing area, the price for the final day on September 28 (Sun) will apply.)
* You cannot change to a seat with a lower price than the ticket you have already purchased.
* When making changes, please be sure to release your previous seat. Before purchasing, please check the contents and price in your kart to avoid additional purchases.
* Please make changes from “MobilityStation MENU > My Tickets > Change > Change Seat.”
* Tickets issued at 7-Eleven stores cannot be upgraded.

About Parking

■Designated Parking Ticket

Please present the QR code of the designated parking ticket purchased in advance at the toll gate. After the QR code is authenticated, you will receive a mirror-hanging designated parking ticket.
The following designated parking tickets specify the area. Specific parking spots cannot be designated.
・E0 (Green Belt) Tent Area Parking Ticket (*)
・S4 Tent Area Parking Ticket (*)
・S3 Parking Ticket
・Oval Course 1 Lap Parking Ticket
・Oval Course 3–4 Laps Parking Ticket
・R1 (Multi Course) Parking Ticket
・V-Shaped Auto Camp Site
・Central Area 2 wheels Parking Ticket
・Oval Course 2 wheels Parking Ticket

*Designated parking tickets with mirror-hanging tags showing the parking section number will be distributed in order of arrival. If you wish to park multiple vehicles adjacent to each other, please enter through the gate together.

■Purchase-Limited Products

If you select any of the following tickets, you can purchase additional nearby parking tickets (for a fee) as purchase-limited products.
・Executive Suite
・Private Suite
・VIP Terrace Premium
・S Seat Set Ticket
・V-Shaped Corner Seat (Limited Quantity)

The following tickets include a complimentary nearby parking ticket as a benefit.* It is not automatically included.
・Grand Deck
・1 Corner Terrace Sky Deck
・Victory Corner Terrace (Premium, Box Seat, Dome Tent Seat, Party Table Seat, Free Area)
・SORA Site / SORA Site (Dogs Allowed)

* If desired, customers need to select this themselves.
* If you complete your reservation with Seven-Eleven in-store ticket issuance, you cannot make additional purchases of limited items again.

About Supporter Seats

Regular V Seats and V Seat Supporter Seats, as well as regular Z Seats and Z Seat Supporter Seats, are each sold as separate products.
Please be sure to confirm the seat type before completing your purchase.
* When you narrow down and select a seat type, the background color of the corresponding seat type will change to indicate your selection. Other seats belong to different seat types, so please be careful when making your purchase.

About Purchase and Payment

■Sales Outlets

MobilityStation (Online Shop)
Overseas Purchase Site MotoGP™ TICKETS

*MobilityStation is not available from some countries and regions.

■Payment Methods

●Credit Card (ticket delivery is electronic ticket only)

Available cards: VISA, MasterCard, JCB, American Express, Diners Club (lump-sum payment only)
* Debit cards, prepaid cards, or credit cards issued overseas may not be able to be registered.
The cards that can be registered are determined by each card company's payment processing service, so we are unable to respond to inquiries about this.
* If paying by credit card, you cannot choose Seven-Eleven in-store ticket issuance.

●Seven-Eleven in-store payment (ticket collection is Seven-Eleven in-store issuance only)

Cash, electronic money "nanaco" (*points are not awarded), and credit cards are available.
Please check the Seven Ticket User Guide for payment and ticket collection methods.
*If you purchase 20 or more tickets at one time, or if the total payment amount is 300,000 yen or more, you cannot choose in-store issuance and payment.
* Seven-Eleven in-store payment selection: until September 24 (Wed) 23:59. From September 25 (Thu) onward, you cannot choose Seven-Eleven in-store payment.

■Fees

●Seven-Eleven In-Store Issuance and Payment

In-store payment fee 260 yen / per transaction (only for in-store payments)
Issuance fee 130 yen / per ticket
* If you select Seven-Eleven in-store payment, please complete the payment procedure within the payment deadline.
Please check the deadline on My Ticket or in the purchase completion notification email. Applications will become invalid after the deadline.

●Resale (Electronic Tickets Only)

<Listing>
Listing fee (per listing): Up to 13,500yen listing price…660yen (tax included) 13,501yen and above…5% of the transaction amount
Transfer fee (per listing): 660yen (tax included)
<Purchase>
Free
(Some tickets cannot be resold. Tickets purchased using coupons cannot be listed for sale.)