About Ticket Changes

■ Age Category Changes

If you have an electronic ticket that is valid and unused, you can change the age category only to Adult (24 years and older). A difference payment is required when making changes.
From 12:00 a.m. on November 1 (Sat), the price will switch to the same-day rate. Please note that if you make changes, the difference will be calculated between same-day rates.
* Some tickets cannot be changed. Changes to ages 3 to elementary school students, junior high school students, and U23 are not possible.
* Please make changes from “MobilityStation MENU > My Tickets > Change > Change to Adult (24 years and older) ticket.”
* Tickets issued at Seven-Eleven stores cannot be changed.

■Seat Change (Upgrade)

If you have an electronic ticket and stock is available, seat location changes and upgrades are possible for tickets with adult prices that are the same or higher, excluding group seats and some tickets.
The fee for each ticket is the difference before and after the change or upgrade, and if the difference is 0 yen, a handling fee of "500yen" is required.
For child and infant prices, if the upgrade results in a difference of less than 0 yen, no handling fee or refund of the difference will be given.
From 12:00 a.m. on November 1 (Sat), the price will switch to the same-day rate. Please note that if you make changes, the difference will be calculated between same-day rates.
* You cannot change to a seat cheaper than the price of the ticket you purchased.
* When making changes, please be sure to release your previous seat. To avoid additional purchases, please check your cart contents and prices carefully before purchasing.
* Please make changes from "MobilityStation MENU > My Tickets > Change > Change Seat."
* Tickets issued at Seven-Eleven stores cannot be upgraded.

■ Addition of Purchase-Limited Products

If you have an electronic ticket and there is available stock, you can add purchase-limited products after purchasing the ticket, except for some tickets.
* Please add from “MobilityStation MENU > My Tickets > Change > Add Purchase-Limited Products”.
* Addition of purchase-limited products for each group seat is limited to one unit per section.
* Purchase-limited products cannot be added to tickets issued at Seven-Eleven stores.

About Parking

■Designated Parking Ticket

Please present the QR code of the designated parking ticket purchased in advance at the Toll Gate. After the QR code is authenticated, you will receive a mirror-hanging designated parking ticket.
The following designated parking tickets are area-specific. Specific parking spots cannot be designated.
・E0 (Green Belt) Tent Area Parking Ticket (*)
・S4 Tent Area Parking Ticket (*)
・S2 Parking Ticket
・S3 Parking Ticket
・Oval Course 1 Turn Parking Ticket
・Oval Course 3–4 Turn Parking Ticket
・R1 (Multi Course) Parking Ticket
・V-shaped Auto Camp Site

*Designated parking tickets with mirror-hanging tags showing the parking section number will be distributed in order of arrival. If you wish to park multiple vehicles adjacent to each other, please enter through the gate together.

■Purchase-Limited Products

If you choose any of the following tickets, you can additionally purchase (for a fee) a nearby parking ticket as a purchase-limited product. *Limited quantity
・Executive Suite
・Private Suite
・VIP SUITE
・VIP Suite Premium
・S Seat
・V-shaped Corner Seat (VC-1, VC-2)
・Grandeck
・1 Corner Terrace Sky Deck
・Victory Corner Terrace (Premium, Box Seat, Dome Tent Seat, Party Table Seat, Free Area)
・SORA Site / SORA Site (with dogs)

*If desired, customers need to select this themselves.
*If the reservation is completed with in-store issuance at 7-Eleven, additional purchases of purchase-limited products are not possible.

About Supporter Seats

Regular V Seats and V Seat Supporter Seats are sold as separate products.
Please be sure to confirm the seat type before completing your purchase.
*When you narrow down and select a seat type, the background color of the corresponding seat type will change to indicate your selection. Other seats belong to different seat types, so please be careful when making your purchase.

About Purchase and Payment

■Sales Outlets

MobilityStation (Online Shop)

■Payment Methods

●Credit Card (You can choose to receive an e-ticket or Seven-Eleven in-store issuance)

Accepted cards: VISA, MasterCard, JCB, American Express, Diners Club (lump-sum payment only)
*Debit cards, prepaid cards, or credit cards issued overseas may not be accepted for registration.
Whether a card can be registered depends on the decision of each card company's payment processing service, so we cannot respond to inquiries about this.
*If paying by credit card, you cannot select Seven-Eleven in-store ticket issuance.

●Seven-Eleven in-store payment (ticket collection is Seven-Eleven in-store issuance only)

Cash, electronic money "nanaco" (*points are not awarded), and credit cards are accepted.
Please check the Seven Ticket User Guide for payment and receipt methods.
*If you purchase 20 or more tickets at one time, or if the total payment amount is 300,000yen or more, you cannot select in-store issuance and payment.
*Seven-Eleven in-store payment selection: until 23:59 on October 30 (Thu). From October 31 (Fri) onward, you cannot select Seven-Eleven in-store payment.

■Fees

●Seven-Eleven In-Store Issuance and Payment

In-store payment fee 260yen / per transaction (only for in-store payment)
Issuance fee 130yen / per ticket
*If you select Seven-Eleven in-store payment, please complete the payment procedure within the payment deadline.
Please check the deadline on My Ticket or in the purchase completion notification email. If the deadline passes, the application will become invalid.

●Resale (Electronic Tickets Only)

<Listing>
Listing fee (per listing): Up to 13,500yen listing price…660yen (tax included) Over 13,501yen…5% of the transaction amount
Transfer fee (per listing): 660yen (tax included)
(Some tickets cannot be listed for resale. Tickets purchased using coupons cannot be listed.)

<Purchase>
Free